Refunds

Last updated: 9 November 2026

Every plan starts with a 30-day free trial, so please try GBIM on your own models before you buy.

14-day money-back guarantee

If, within 14 days of the first payment of a subscription, you hit a problem that makes GBIM unusable and we cannot fix it, write to support@gbimaddin.com and we refund that payment in full; the licence key is then deactivated. The guarantee does not cover missing features, conflicts with third-party software, or a change of mind.

Cancelling

You can cancel a monthly or yearly subscription any time in your customer account. It then does not renew, and the licence stays active until the end of the period already paid. Periods already paid are not refunded part-way, except as described above or where the law requires it.

How refunds are paid

Refunds are processed by Freemius, Inc., our reseller, to the original payment method.

Your statutory rights

This policy does not affect any right you have as a consumer under the law of the country where you live.